Diamond Star Care Services operates from the town of Birmingham in the West Midlands. The agency is run by a team of highly experienced healthcare professionals. It offers flexible staffing solutions for hospitals, nursing homes, retirement homes, care homes and day centres, with experienced staff available 24 hours a day, seven days a week. We are dedicated to offer professional quality and cost effective service to our clients. Our staff offer kind, caring and compassionate care all the time.
Diamond Star Care Services respects and involve its clients in discussions about their care, treatment and support. Clients personal needs are assessed and we ensure they get safe and appropriate care that supports their rights. Our staff are trained to respect our clients’ cultural background, sex, (gender), age, sexuality, religion or belief and disability. We ensure that the staff we employ have the right qualifications, skills and experience, DBS checked and excellent references, provide care that meets the needs of our clients.
Our managers continuously monitor the quality of our services, to ensure our clients receive the support they need. We always encourage our clients or someone acting on their behalf , to make a complaint when necessary and will be listened to. Their complaints will be listened to promptly and properly.