At Diamond Star Care Services we recognise that our staff are our greatest asset. We believe they are the most important people in our Company and, that by looking after them, they will look after our business and most importantly look after you.
Our staff take part in a thorough induction training program followed by specific training modules based on their individual training needs.
This incorporates the requirements of the care certificate which comes into effect from 1st April 2015 and provides a passport to a career in health and social care. Our induction training course takes place at our dedicated training centre and is lead by our qualified trainer and includes the following modules:
– Introduction to Diamond Star Care Services
– Core Care Induction
– Continence care
– Emergency first aid
– Equality, diversity and human rights
– Food hygiene
– Health and fire safety
– Infection control
– Mental health
– Moving and handling
– Nutrition and hydration
– Principles of care
– Safeguarding adults
We have trained staff who meet our home care service users, prior to commencing service to agree the care needs requirements of service users and assess each individual before service is offered including aspects such as when the service will begin and the times, frequency and duration of care to be provided.